Welcome to Webcafe’s Online Shop. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. General Information
1.1. Webcafe (Pty) Ltd, trading as Webcafe, operates this online store.
1.2. Our registered address is 465 Anton Van Wouw St, Constantia Park, Pretoria, 0081, South Africa.
1.3. By placing an order, you agree to these Terms & Conditions, which may be updated from time to time without prior notice.
2. Products & Availability
2.1. We sell a variety of computer hardware and software, including but not limited to:
- Desktop computers
- Notebooks
- Monitors
- Keyboards and mice
- Computer components and upgrades
- Uninterruptible Power Supplies (UPS)
- Software such as Windows and Microsoft Office
2.2. All products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.
3. Pricing & Payment
3.1. All prices displayed are in South African Rand (ZAR) and include VAT unless otherwise stated.
3.2. We reserve the right to adjust prices at any time without prior notice.
3.3. Payment methods include:
- Credit/Debit Card
- EFT (Electronic Funds Transfer)
- Other payment options as specified during checkout
3.4. Orders will only be processed once full payment has been received and cleared.
4. Shipping & Delivery
4.1. We offer delivery services within South Africa. Delivery times and fees will vary depending on the location and order size.
4.2. Estimated delivery times are provided during checkout but are not guaranteed.
4.3. Customers are responsible for providing accurate shipping information. Webcafe will not be liable for delays or losses caused by incorrect details.
5. Returns & Refunds
5.1. Returns are accepted within 7 days of delivery, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
5.2. Certain items, such as software and opened computer components, are non-returnable unless defective.
5.3. Refunds will be processed within 7-14 business days after the returned item has been inspected. Shipping fees are non-refundable.
5.4. For defective or damaged products, please contact us immediately at [email protected].
6. Warranty
6.1. Products sold by Webcafe may include manufacturer warranties. Warranty terms vary by product and manufacturer.
6.2. Webcafe does not offer additional warranties beyond those provided by the manufacturer.
7. Intellectual Property
7.1. All content on this website, including text, images, logos, and product descriptions, is the property of Webcafe or its suppliers and is protected by intellectual property laws.
7.2. You may not reproduce, distribute, or use any content from this website without prior written permission.
8. Limitation of Liability
8.1. Webcafe is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
8.2. We are not responsible for compatibility issues or improper use of purchased products.
9. Privacy Policy
9.1. Your personal information is collected and used in accordance with our Privacy Policy.
9.2. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
10. Governing Law
10.1. These Terms & Conditions are governed by the laws of South Africa.
10.2. Any disputes arising from the use of our website or services will be resolved under the jurisdiction of South African courts.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: [email protected]
- WhatsApp: +27 87 654 8810
- Phone: +27 87 654 8810
